Privacy policy

Last updated: 19 October 2026

GrowMedica s.r.o. (Company ID / IČO: 56455143, Tax ID / DIČ: 2122314975; not a VAT payer), Belová 6, 040 01 Košice, Slovakia (“GrowMedica”, “we”) operates the GrowMedica online stores and related services (the “Services”), powered by Shopify. This Privacy Policy explains how we collect, use and disclose personal information when you visit, use or buy through the Services or contact us.

By using the Services you acknowledge this Policy. If our Terms of Service conflict with this Policy on personal data, this Policy prevails for processing of personal information.

Personal information we collect

We may collect contact and account details, order and payment-related data (processed by payment providers), shipping addresses, device/usage data, communications you send us, and information from cookies or similar technologies as described in our cookie notice.

How we use information

We use personal information to provide and improve the Services, process orders, communicate with you, prevent fraud, comply with law, and — where allowed — marketing. Legal bases include contract, legal obligation, legitimate interests and consent where required.

Sharing

We share data with Shopify and service providers (hosting, payments, shipping such as DPD for growmedica.com EU deliveries, analytics, customer support) who process it on our instructions. We may disclose information if required by law or to protect rights and safety.

International transfers

Your information may be processed in the EU and in other countries (including where Shopify and providers operate). Where required we use appropriate safeguards.

Retention and security

We keep personal information as long as needed for the purposes above and legal requirements, then delete or anonymise it. We apply technical and organisational measures appropriate to the risk.

Your rights

Depending on applicable law (including GDPR), you may request access, rectification, erasure, restriction, portability, and objection to processing, and withdraw consent. You may lodge a complaint with the Slovak Office for Personal Data Protection (Úrad na ochranu osobných údajov SR) or another supervisory authority.

Contact

Questions or rights requests: GrowMedica s.r.o., Belová 6, 040 01 Košice, Slovakia · IČO 56455143 · DIČ 2122314975 · email info@growmedica.sk · phone +421 911 326 427.

We may update this Policy; the “Last updated” date will change. Continued use after updates means you accept the revised Policy where permitted by law.